APARNA GOYAL
Bilingual professional with 6+ years of experience that allows me to bring strong writing, strategy, research & content management expertise within diverse organisational setups. Skilled in product marketing and management, and project management. On my way to enhancing my knowledge of sustainability and tech
LANGUAGES:
English (R, W, S) - Fluent
Hindi (R, W, S) - Fluent
SOFTWARE/TECHNICAL:
G-Suite ; Microsoft Suite ; Figma ; Canva ; WebFlow ; Premiere Pro ; Codepen ; Notion
SOFT SKILLS:
Cross-functional ; Teamwork & Communication ; Leadership ; Creative ; Ideation ; Strategy ; Content Marketing ; UX Writing ; Research & Design ; Editing ; Proofreading ; Writing ; Digital Strategy ; Roadmapping ; Research ; Corporate Comms
CERTIFICATIONS:
Jira - Agile With Atlassian
Google Analytics 4
EXPERIENCE AND PROFESSIONAL GROWTH:
1. PRODUCT MARKETING AND CONTENT STRATEGY | LOAM
MAR ‘24 - JUN ‘24 | SAN FRANCISCO, USA
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Strategically created and delivered website content along with design using Figma and WebFlow
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Created the go-to-market strategy for the web page and product
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Wrote thought pieces and newsletters on sustainability
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Led outreach and editing of podcasts and designed organic marketing strategy for the podcast
2. SR. CREATIVE EXECUTIVE | FCB KINNECT
Oct ‘21 - OCT ‘22 | MUMBAI, INDIA
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Was the lead copywriter for brands including Tide, Ariel and Old Spice (P&G India), Oberoi Hotels and Asian Paints
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Brainstormed on and designed pitch decks for digital media strategy for brands like Tiffany & Co.
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Led and delivered on award-winning digital campaigns for Asian Paints and other brands
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Wrote long and short form copies aligned with brand and campaign goals, and for digital media
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Presented ideas to CMOs and brand managers for campaigns and social media/content strategies
3. COPYWRITER | (RADIO) MIRCHI, TIMES GROUP
APR ‘21 - SEP ‘21 | NAGPUR, INDIA
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Created client collaterals in terms of radio ads, and multimedia strategy and content plans based on client goals
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Crafted station specific assets including filler content, stories, radio jingles and others Ideated on-ground activities for the station’s marketing and revenue generation
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Contributed with wide-ranging character voice overs for radio and client projects
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Onboarded and advised clients on how to leverage Mirchi’s media prowess and assets
4. SR. CONTENT MANAGER | WALNUT FOLKS | CONFLUENCR
SEP ‘20 - FEB ‘21 | NAGPUR, INDIA
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Led project management and delivery of digital marketing targets for local brands
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Led quality control from the creative team - including written collateral and artwork for digital media
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Looked into content management lifecycle - from ideation/planning to curation to scheduling and execution
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Recruited and managed a team of 7 writers to deliver on company and client targets
5. CREATIVE DIRECTOR | ADVIDS.CO
APR ‘17 - MAR ‘20 | PUNE, INDIA
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Delivered over 325 minutes (approx. $200k worth) of video content
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Was the content lead and project manager for key accounts and high price realisation projects including brands like Swarovski, European Union, Wilhelmsen and Amazon among others - with clients soliciting repeat business and requesting my involvement as project lead and/or writer
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Collaborated with design, art, sales, client satisfaction and voiceover teams to ensure successful project delivery
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Undertook kickoff calls for client onboarding and ensured team engagement with QCs and project management
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Was appointed as the head Hindi translator for vernacular deliverables
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Collaborated with team heads on enhancing processes and curating solutions to approach specific projects
EDUCATION:
1. NORTHWESTERN UNIVERSITY, MEDILL SCHOOL OF JOURNALISM (2024) CHICAGO, IL, USA
MSc. Journalism - Media Innovation and Content Strategy | MSJ Graduate Speaker | Ambassador.
Product Management
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Led the development of a streaming and entertainment app, Streamer, driving a team of 3 for end-to-end planning and execution
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Applied product management principles to create detailed MRDs and PRDs
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Designed prototypes rooted in UX principles to enhance anticipated user engagement and experience
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Utilised agile methodologies, managing sprint backlogs and leading scrum sessions for iterative development
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Defined and segmented target audiences based on TAM, SAM and SOM
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Conducted comprehensive quantitative and qualitative research to inform product decisions and strategy
Product Marketing and The Business of Innovation
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Designed a fintech product, SpendHappy, leveraging product marketing principles to align with user needs and market demands
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Conducted in-depth opportunity assessments to identify and prioritise high-impact market segments
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Developed strategic positioning and value proposition to differentiate the product in a competitive landscape
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Created prototypes to visualise and iterate on core product features
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Led comprehensive quantitative and qualitative user research to validate product-market fit and drive informed decisions
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Executed market research to uncover trends, competitor insights, and growth opportunities
AI in Media
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Spearheaded the development of an AI-driven media product, BeeNice, to regulate comment behaviour and promote constructive online interactions
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Collaborated closely with a cross-functional team to integrate Perspective AI and OpenAI APIs, enabling automated comment flagging and rewriting suggestions
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Created the a functional MVP for BeeNice
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Crafted a comprehensive business plan to define market positioning, revenue streams, and growth strategies for product success
Design Thinking
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Led the design of an innovative events app, Livent, applying core design principles to enhance user engagement
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Executed in-depth qualitative research, uncovering user motivations and behaviours to inform design direction
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Developed detailed personas, user journeys, and empathy maps to align the app’s experience with user needs
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Strategized and executed UX research plans, guiding iterative design improvements
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Authored clear, user-centred UX copy to streamline in-app navigation and user understanding
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Synthesised critical insights and integrated them into both low-fidelity and high-fidelity prototypes for seamless user experience
Content Strategy
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For Oura Ring - a health tech company:
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Conducted a thorough audit of existing content and channels to assess alignment with brand objectives and marketing goals
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Crafted a robust content strategy to optimise the marketing funnel, target audience engagement, and drive measurable outcomes
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Developed a strategic, quarter-long content calendar featuring daily content recommendations and campaign initiatives across key channels to boost product awareness and conversions
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Produced compelling creative mocks to visualise campaign concepts and support content execution
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For Ecosia - a search engine that plants trees:
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Conducted a comprehensive audit of existing content and channels to evaluate effectiveness and alignment with brand objectives
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Analysed and documented current marketing goals and brand strategy to establish a clear baseline for strategic improvements
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Identified high-impact content pillars and delivered targeted recommendations to fill content gaps and elevate overall performance
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Data Journalism
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Identified varied data sources, gathered, organised, cleaned and analysed XML, JSON and other files
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Searched for patterns, trends and outliers to identify, pitch and craft a creative story about declining mural registrations in Chicago city
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Used data visualisations using tools like Flourish and Canva for pitches and stories
Video, Audio and Code
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Sourced local stories and applied the foundations of video journalism to interview, frame, shoot, script and edit general assignment packages
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Assembled arts and culture stories about trivia nights in The Loop, Museum of Ice Cream and the the Kitchen Witch in Chicago
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Used the principles of audio reporting and podcasting to interview, record, assemble and edit the first episode of a podcast series focusing on Diabetes in South Asians
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Coded interactive storytelling pieces using HTML, CSS and Javascript
AR in Storytelling
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Worked with artist Bradley McCallum to create a multimedia installation using Augmented Reality to create an immersive experience of his artwork inspired by the legacy of conflict journalism - James “Jim” Foley
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Along with a team of 5, determined the narrative arc for the exhibit after interviewing stakeholders in Jim’s life
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Extensively analysed and sorted through primary source material - including Jim’s articles, notes, journals, photos and videos to produce recommendations for filmmakers, Efe Özmen to induct in the AR experience
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Curated the entire exhibit lineup and AR experience within Northwestern University’s Main Library, including content warnings and graphics to convey the vision for the exhibit
2. RTM NAGPUR UNIVERSITY, HISLOP COLLEGE
NAGPUR, MH, INDIA
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MA Clinical Psychology (2016)
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Conducted research on the correlation between parenting styles and confidence in high school students
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Conducted research studying the correlation between welfare and organisational structures
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Researched abnormal psychology and practised multiple therapies to case studies
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Performed clinical tests
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Learnt basics of organisational, positive and forensic psychology
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Gathered in-depth case studies of a wide spectrum of patients
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Bachelor of Arts | Economics, Psychology, Political Science (2014)
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Studied microeconomics, macroeconomics
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Foundations of psychology and neurological concepts
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The local, state and national political system in India
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English literature
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PROJECTS:
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LEAD ACTOR in a short film - An Afternoon Haiku (Indian Film Project) - A 50 hour film making challenge with a theme released at midnight. Played one of the two female leads as a call girl in an LGBTQIA+ themed film
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ASSISTANT DIRECTOR in a short film - Rewind (Indian Film Project) - Conceptualized the plot, scripted and contributed to other stages of production
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BLOGGING (articles, poetry) - Wrote about travel, book reviews, thought pieces, poetry and a whole lot more
